Although Nurse Thomas has not been in employment for long, she has seen some transformative changes in the nursing industry and has also actively participated in instituting some of the changes in her healthcare facility. Based on her five years of experience and the changes she has witnessed, interviewing Ms. Thomas was a worthwhile activity.
During the interview, Nurse Thomas divulged to the interviewer that she had identified numerous healthcare solutions that she felt would revolutionize her healthcare organization through the provision of quality care. The nurse said that some of the changes like technology have transformed the nursing profession to unimaginable levels within the last few years. Ms. Thomas also told the interviewer that in her years of work as a nurse, she has seen some revolutionary innovations within the nursing industry that have transformed the nursing practice from what it was some years back.
Some of the strategies used to enhance the quality of the interview include effective communication such as clarity and using simple language. The interviewer used simple English language throughout the interview to eliminate chances of miscommunication or misunderstandings related to difficult jargon. Besides, the questions asked were straightforward and simple to get as much information as possible.
One of the changes that Nurse Thomas admitted having witnessed over the past five years of her professional life as a nurse is the improvement in patient outcomes and quality care. In particular, the nurse quoted efficiently functioning systems and technology as some of the factors that have led to rapid change in the healthcare industry. In the case of systems, Ms Thomas said she has witnessed many healthcare facilities reforming their organizational structures to adopt management approaches that promote efficiency and the provision of quality care to patients.
On technology, the Interviewee lauded such technological advances as artificial intelligence, robotics, nanotechnology, and Electronic Health Records as having brought about fundamental changes to her facility and the industry at large. During the interview, Ms. Thomas gave the example of how EHR technology has made the lives of nurses easy by saving them time and energy.
However, Ms. Thomas also admitted during the interview that even with the advancements brought by technology, there were still some challenges that needed solutions. Ms. Thomas particularly decried the issue of rising costs to patients occasioned by technology. She asserted that some hospitals have had to increase their costs and charges to patients to cater to the costs of purchasing and maintaining nursing technology tools.
Secondly, Ms. Thomas asserted that not only is technology expensive for many hospitals, it is also impossible for healthcare facilities to keep changing their equipment with the arrival of newer technology. For this reason, Ms. Thomas told the interviewer that very many healthcare facilities are still stuck in the old way of doing things.
Technology has been identified as one of the factors contributing to rapid changes in the healthcare sector. Technology in the healthcare industry leads to improved patient outcomes and quality care. Technology has also led to the reduction of medical errors as its precision improves with each new day. However, technology has also brought some challenges such as increased cost of medical care for patients.
Change is inevitable for healthcare facilities because of emerging trends. A simple yet effective change theory that healthcare industry players can utilize to keep up with the current trends is the Kurt Lewin change theory. This theory adopts a three-pronged approach to initiating change. The three stages involved in Kurt Lewin’s change are: unfreezing, changing and refreezing (Deborah, 2018).
Unfreezing is bringing in the desired values, behavior, beliefs, and organizational culture. The changing stage is the stage where people/organizations transition from the old way of doing things to the new way of doing things instituted at the unfreeze stage. The last stage, refreezing is where the new changes are reinforced and solidified as the new way of doing things.
Collaboration is critical in the healthcare industry because it enhances the qu